ST. GEORGE — A new phone scam is targeting Utah driver’s license customers, officials said Thursday.

Authorities are continuing to receive reports from citizens who have received unsolicited calls from individuals claiming to be an administrator from the Utah Driver License Division, Utah Department of Public Safety officials said in a statement Thursday.

According to the Department, these callers are requesting personal and sensitive information.

“Please be advised that the Utah Driver License Division will never call asking for payment or private information,” Utah public safety officials said. “All notifications are done through the mail.”

It is important for the community to know that the Driver License Division:

• Will never contact you via a phone call.
• Never ask for credit or debit card information over the telephone.
• Never ask for your social security number or any other personal information over the telephone.
• If you initiate the call to the Driver License Division, that is the only time the Department will ask for personal information in order to access your record.

The Driver License Division will always contact its customers via a letter in the mail, requesting that customers visit a Driver License field offices, according to the statement.

“Potential phone scam victims may be told that they owe money that must be paid immediately or that their identification card or license will become invalid or expire if personal information is not provided,” officials said. “When unsuccessful the first time, sometimes phone scammers call back trying a new strategy.”

If you feel you are a victim of a phone scam involving your driver’s license or identification card, please contact your local law enforcement.

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