ST. GEORGE — The Kraft Heinz Company has voluntarily recalled certain packages of its Kraft Singles, individually wrapped slices of American and white American pasteurized prepared cheese product, and more specifically only those sold in 3-pound- and 4-pound-packages with select “best when used by” dates and select manufacturing codes.
The recall, issued by the company on Friday and last updated with the Food and Drug Administration Saturday, is due to the possibility that a thin strip of the individual packaging film may remain adhered to the slice after the wrapper has been removed. If the film sticks to the slice and is not removed, it could potentially cause a choking hazard.
There have been 10 consumer complaints about the packaging as of Friday, according to the company’s recall notice, including three reports of consumers choking.
The company’s recall notice states:
The recall applies to 3-lb. and 4-lb. sizes of Kraft Singles American and White American pasteurized prepared cheese product with a Best When Used By Date of 29 DEC 15 through 04 JAN 16, followed by the Manufacturing Code S54 or S55.
The S54 and S55 codes refer to the two production lines on which the impacted product was made. The Best When Used By Date and Manufacturing Code are stamped on both the larger 3-lb. and 4-lb. boxes and the enclosed individual 1-lb. packages.
The following products are being recalled:
No other sizes, varieties or code dates are included in the recall. No products with manufacturing codes other than S54 and S55 after the code date are included in the recall.
“We deeply regret this situation,” Kraft Heinz Company said in its recall notice, “and apologize to any consumers we have disappointed.”
Consumers who purchased the product should not eat it. Consumers should return it to the store where the product was purchased, for an exchange or full refund. Consumers in the United States and Puerto Rico can also contact Kraft Heinz Consumer Relations at 800-432-3101 Monday through Friday between 9 a.m. and 6 p.m. EDT for a full refund.
Kraft Heinz announced the successful completion of a merger between Kraft and Heinz on July 2. The transaction created the third-largest food and beverage company in North America and the fifth-largest food and beverage company in the world with an unparalleled portfolio of iconic brands, according to its July 2 announcement.
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