SALT LAKE CITY — The Governor’s Office of Management and Budget has simplified the process of locating services applicable to each business industry by grouping all 500-plus online services into industry classifications on Utah.gov. The “Doing Business in Utah” online initiative was part of a nine-month project to redesign the state website and help agencies improve performance.
“We want to simplify the process for creating successful businesses in Utah,” Gov. Gary R. Herbert said. “Efficient state government helps businesses create high-quality jobs and improve the quality of life in Utah.”
The governor’s office created a task force involving top managers from eight agencies with the most business interaction. The task force developed the idea for consolidating service by industry type. A primary obstacle identified during development was that a particular business may need to navigate between many different agencies in order to obtain licenses required for operation.
When entering the new business portal at Utah.gov, users select and view relevant services from 37 category types. Whether the visitor selects financial, construction or any other industry, only the applicable and relevant services are displayed. This initiative reduces the burden and friction that sometimes comes with regulatory compliance.
The project creates a one-stop portal where businesses can:
- Find, obtain, manage and renew most or all of the state licenses and permits required for them to do business
- Save time and expense for companies doing business in Utah
- Reduce administrative costs
- Improve customer service
A press release by the offices of Herbert said Utah has received numerous national accolades for its positive business environment, including a recent study that found 91 percent of businesses said Utah.gov saves time. In addition, 86 percent of businesses said the service provided through Utah.gov makes it easier to do business.
Utah.gov is the entry point to over 1,000 online services and benefits over 2.7 million residents in Utah. It provides citizens and businesses with more convenient options for interacting with government. Through the website, citizens can find public meetings, renew their vehicle registration, buy a hunting or fishing license, register a business and find a transparent state budget, among other services. In 2014, Utah.gov received 16 awards, making it the nation’s most honored state website.
Utah.gov is managed and operated through a public-private partnership between the Utah Department of Technology Services and Utah Interactive, the Salt Lake City-based official eGovernment partner for the state of Utah. Utah Interactive is part of the eGovernment firm of NIC’s family of companies.
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