Looming FCC rules change cell signal world

Kevin Taylor, founder and owner of Powerful Signal, Hurricane, Utah, April 23, 2014 | Photo courtesy of Kevin Taylor, St. George News
Kevin Taylor, founder and owner of Powerful Signal, Hurricane, Utah, April 23, 2014 | Photo courtesy of Kevin Taylor, St. George News

HURRICANE – Effective May 1, there will be new Federal Communications Commission rules pertaining to the use of cellphone boosters. Signal boosters can improve cellphone coverage by amplifying wireless signals between cellphones and wireless networks; but, to do so effectively, they need to comply with the new rules and integrate with existing or new business and home systems. 

According to the FCC website, the FCC issued a Report and Order on Feb. 20, 2013, that includes rules and policies that will enhance wireless coverage for consumers, particularly in rural, underserved and difficult to serve areas by broadening the availability of signal boosters while ensuring that boosters do not adversely affect wireless networks.

Kevin Taylor, founder and president of Powerful Signal in Hurricane, has been researching and selling signal boosters between cellphones and wireless service carriers for eight years.

“Going forward, cell signal boosters will have more FCC regulations on them,” Taylor said. “They will be a little less powerful, but of a better quality.” 

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Videocast courtesy of Powerful Signal, April 20, 2014

In the past, some cell signal booster companies have provided a product that was incompatible with some wireless networks. This new rule corrects that problem and ensures that booster products do not interfere with wireless phone service.

“The dependency on the smartphone has created a growing demand for cell signal boosters,” Taylor said. “We are using our cellphones for business on a daily basis. A cellphone booster basically puts the ‘hear me’ in the ‘can you hear me now?’” he said.

Powerful Signal has a well-stocked warehouse to provide products to their customers, Hurricane, Utah, April 18, 2014 | Photo by Rhonda Tommer, St. George News
Powerful Signal has a well-stocked warehouse to provide products to their customers, Hurricane, Utah, April 18, 2014 | Photo by Rhonda Tommer, St. George News

Studies have shown that we have grown so dependent on our cellphones that, given a choice, we will give up cable TV before we would give up a cellphone, he said.  In fact, many of us have transitioned to using only wireless cellular devices and given up landlines all together. 

Cellphones are no longer a convenience, but have become a necessity. One can see this trending to wireless devices by noticing the traditional pay phone and the calling card have all but disappeared over the years as business is conducted on a mobile device while sitting in an airport, riding in the back of a cab or sitting in a hotel room.

Another factor that affects cellular service is that more advanced building supplies used in constructing newer homes and businesses have created difficulty for cellphone signals to penetrate these newer structures.

“Concrete and metallic materials, as well as vapor barriers prevent signals from getting through,” Taylor said.

Powerful Signal has a Youtube channel that provides information on products and installation, Hurricane, Utah, April 18, 2014 | Photo by Rhonda Tommer, St. George News
Powerful Signal has a YouTube channel that provides information on products and installation, Hurricane, Utah, April 18, 2014 | Photo by Rhonda Tommer, St. George News

In a statement released on February 20, 2013, by FCC Commissioner Mignon L. Clyburn  he stated:

“Most of us have experienced an occasional dropped call or slower than normal mobile broadband data speeds. But for millions, service interruptions or delays are more than rare, trivial annoyances. These American consumers, including businesses, have found it necessary to purchase wireless signal boosters in order to bridge gaps in communication service.”

Powerful Signal has been providing quality cell phone boosters since 2006 and provides boosters designed for private residents as well as businesses. The company has grown and adapted consistently to the demands in the industry.

“Now we are adapting to fourth generation technology, and our manufacturers are also adapting to 4G,” Taylor said.

Cellphone interruptions due to lost cell service can negatively affect not only telephone communication, but also data uploads and downloads, text messaging and email operations.

It’s not just cell phone service we are dependent on. People are living off of the data they get from their cellphones,” Taylor said.

Losing cell service during data uploads and downloads can be critical. A cellphone booster prevents those intermittent service losses.

Powerful Signal, Hurricane, Utah, April 23, 2014 |Photo provided by Kevin Taylor, St. George News
Powerful Signal, Hurricane, Utah, April 23, 2014 | Photo courtesy of Kevin Taylor, St. George News

Powerful Signal helps to provide appropriate configuration of the systems and works with contractors who can install boosters in homes, businesses, cars and even boats. And it provides lifetime technical support on every one of the products the company sells.

“There are several factors to think about when purchasing a booster,” Taylor said, “who your service carrier is, and what kind of signal you are receiving around your home or your office play a part in knowing what you need to boost your cellular signal.”

Once we know a couple things its pretty easy to figure out what you need, he said.

Powerful Signal has everything needed to provide the right booster. Hurricane, Utah, April 18, 2014, Photo by Rhonda Tommer
Powerful Signal has everything needed to provide the right booster. Hurricane, Utah, April 18, 2014 | Photo by Rhonda Tommer, St. George News

Powerful Signal has a full-time sales and service staff, as well as a fully-stocked warehouse.

Powerful Signal is considered to be a leader in the area of cellphone boosters. Powerful Signal accompanied one of their manufacturers to meet with the FCC in Washington D.C. to discuss the important roll that cell signal boosters play for success of the American public government agencies, and corporations.

“We are ahead of the game,” Taylor said. “Because of our close association with our manufacturers, we were able to prepare for this change.”

Powerful Signal has worldwide recognition as being a major provider of cellular boosters and components.

Powerful Signal was invited to be part of a trade mission group from Utah, put together by Zions Bank, Federal Express, World Trade Center Utah and U.S. Commercial Service – the trade promotion arm of the U.S. Department of Commerce.

“We were one of about a dozen companies that went down to Central and South America to promote Utah businesses,” Taylor said.

Powerful Signal has completed work with its manufacturers to conform to all the required FCC updates and has once again stayed ahead of the curve.

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