Full-scale flu pandemic drill provides wealth of knowledge, experience

The think tank at incident command, Valley View Medical Center, Cedar City, Utah, March 17, 2016 | Photo by Carin Miller, St. George News

CEDAR CITY — Emergency response agencies pulled off one of the largest full-scale health disaster drill scenarios ever performed in Southern Utah Thursday morning.

Valley View Medical Center, soon to be called Cedar City Hospital, Cedar City, Utah, March 17, 2016 | Photo by Carin Miller, St. George News
Hospital staff goes over patient information to report to incident command inside of the medical center, Valley View Medical Center, Cedar City, Utah, March 17, 2016 | Photo by Carin Miller, St. George News

The drill

From 10 a.m. until noon, a steady stream of volunteers funneled into the east parking lot of Valley View Medical Center complaining of fevers, coughs, body aches, breathing problems and anything else that could come along with a flu pandemic.

The pandemic influenza emergency exercise was an all-encompassing event, said Paulette Valentine, Southwest Utah Public Health Department Emergency Preparedness and Response Division director.

The drill included amateur radio operators, all dispatch centers, law enforcement, Community Emergency Response Teams, ambulance partners and medical staff from all six hospitals throughout the five-county region made up of Washington, Iron, Kane, Beaver and Garfield Counties.

“It’s full-scale, so it’s like the biggest exercise we’ve ever done,” Valentine said.

As each carload of flu patients made their way through the orange cones at the entrance of the hospital’s east lot, they were greeted by a team of “certified nurse assistants” for triage. The nurses assigned degrees of urgency to each patient and either sent them home or on to the next group of nurses to be admitted to the hospital.

Valley View Medical Center, soon to be called Cedar City Hospital, Cedar City, Utah, March 17, 2016 | Photo by Carin Miller, St. George News
“Flu victims” go through triage with hospital medical staff, Valley View Medical Center, Cedar City, Utah, March 17, 2016 | Photo by Carin Miller, St. George News

“They’re just trying to manage the logistics of finding a place to put everybody,” said Jody Johnson, Valley View Medical Center Emergency Preparedness Coordinator.

Volunteers pulled through the triage area coughing, crying, yelling and smiling, depending on the role that was assigned to them. Some of them were assigned more than one role to support the need for volunteers.

Volunteers Sherry Allen and her daughter Haley Allen, who drove around the parking lot twice playing various characters, said they were excited to act out the various roles assigned to them to help with the pandemic drill.

“I actually had four (roles to play),” Sherry Allen said. “I had to make two phone calls from the Health Department after orientation; one was to 911 and one was to the operations chief who we were trying to get some medical supplies and personal protective equipment from them.”

Gold Cross Ambulance responded to the call, Sherry Allen said, adding she was surprised at how fast they arrived. Once on scene they collected vital information from her assigned patient profile to see if she should be transported or not.

Section chiefs work together to address exercise issues that will translate into actual event problems and solutions, Emergency Center Operations, Cedar City, Utah, March 17, 2016 | Photo Courtesy of Iron County Emergency Management, St. George News
Section chiefs work together to address exercise issues that will translate into actual event problems and solutions, Emergency Center Operations, Cedar City, Utah, March 17, 2016 | Photo Courtesy of Iron County Emergency Management, St. George News

Tough decisions

When the drill began Thursday morning the flu pandemic scenario was in its sixth week, impacting people across the western U.S. and resources were scarce all over, Johnson said. There was no backup medicine available or extra equipment needed for the volunteer patients.

“We do not have enough ventilators for the number of people that will need to be on them,” he said, “And so each day, probably even multiple times a day, they will evaluate those people on the ventilators to determine whether they are getting better or getting worse.”

From there, Johnson said, doctors will determine whether to pull a patient from the ventilator machine in order to provide that service to someone else. There are a lot of tough decisions to make, he said, and the health department’s strict criteria for how to make those decisions is published in the Utah Pandemic Influenza Hospital and ICU Triage Guidelines manual.

The manual offers step-by-step instructions on what protocol to follow, he said, and is different for every agency involved. The scenario enacted in the drill is considered a triage level 3 pandemic, meaning it’s the worst case scenario:

Hospitals have already implemented altered standards of care regarding nurse-patient ratios and have already expanded capacity by adding patients to already occupied hospital rooms (and) hospital staff absenteeism is 30 percent to 40 percent.

An Incident Command Center was established inside of the hospital where various members of the administrative and medical staff from the hospital worked together to ensure there would be enough rooms, medications, staff and equipment available to handle the surge.

medical and administrative staff tackle obstacles at incident command, Valley View Medical Center, soon to be called Cedar City Hospital, Cedar City, Utah, March 17, 2016 | Photo by Carin Miller, St. George News
medical and administrative staff tackle obstacles at incident command, Valley View Medical Center, soon to be called Cedar City Hospital, Cedar City, Utah, March 17, 2016 | Photo by Carin Miller, St. George News

Lessons learned

Problem solving in a drill scenario is essential if an agency is going to be prepared to handle a real-life scenario in the future, said Mike Bench, Intermountain Healthcare Southwest Region support service director.

“Little simple things like this are going to make us better next time,” Bench said. “We already know to create a spreadsheet now that will help with (procedures).”

Knowing that community first responders participate in mock pandemic drills like the one on Thursday is comforting, said Sherry and Haley Allen.

“It really does help,” Haley Allen said, adding when medical staff were presented with patient character sheets some of them didn’t know what to do in some of the scenarios. “But they figured it out and were like, ‘now I know what to do in a real emergency.’”

A lot was learned after an afternoon of rehashing the event with leaders from each of the instrumental agencies that participated, said John Higley, Iron County Emergency Management coordinator.

“It went well,” he said. “We found some issues, and some of them were found right off the bat and they were able to correct them. We’re trying to fine tune the procedures that we need to work on.”

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Copyright St. George News, SaintGeorgeUtah.com LLC, 2016, all rights reserved.

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2 Comments

  • ladybugavenger March 17, 2016 at 9:32 pm

    I just got done with a terrible flu/virus I don’t know what it was I didn’t go to doctor but it was bad, fever for days, cough, body ache, lethargic, no appetite ( that was ok lol) it’s been 7 days and still weak but much better. I hope no one gets it, it’s miserable.

    I did start to think it was government testing of a virus. And now I see this, and my government conspiracy theory radar is on high.

    Is there a pandemic in our future? Am I now immune to this 😀

  • .... March 18, 2016 at 10:24 pm

    Yeah right ! LOL ! the government flew a plane over the state of Utah and released a virus and your the only one that got a fever. …ha ha ha ha

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